Emotional Intelligence, the ability to positively manage your own and other people’s feelings during interactions, is a key skill for the modern manager. This course will examine the six steps in
Emotional Intelligence, the ability to positively manage your own and other people’s feelings during interactions, is a key skill for the modern manager. This course will examine the six steps involved in communicating with emotional intelligence, which will help you to build solid trustworthy and open relationships with your colleagues.
In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.
