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The aim of this module is to provide you with an overview of behaviour that is considered bullying, harassment and sexual harassment. It also outlines what to do if you encounter bullying, harassme
Many people don’t know that Outlook is an amazing program for managing your time. From automating the sorting process so you can approach important tasks intelligently, to prioritizing to using t
The key to gaining detailed information is effective questioning – it is essential to provide an excellent level of service that your customers deserve.
The Skillshub "How To Deve
Teams can lose motivation for all kinds of reasons but it’s contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying
Kylie Bell discusses engagement as being when people have the opportunity to do what they’re best at doing. Leaders can allocate staff roles that suit their strengths. Noticing strengths increase
This course is tailored for K-12 educators to help them thrive both in and out of the classroom. Discover practical strategies for boosting productivity, reducing stress, and creating a more balanc
Transitioning from being a coworker to a boss can be a difficult and stressful process. One day you’re working on the same level as your peers, and suddenly you’re in a position of authority ov
Welcome to our series on Emotional Intelligence! In this program we are going to focus on developing emotional social-awareness.
Course Overview
How to enter new data into your Excel spreadsheet and how to edit existing data.
Our world has changed in such a short period of time:
Mind over Mood is a course that will help you understand how to control your moods and switch to positive constructive thinking. Psychologist Eve Ash explains how to chang
Course Overview
All about using the Average function to calculate averages.
Course Overview
More than ever, managers are being required to quickly build teams that deliver results. Yet few of them are equipped to do the important work of a coach. Thi
Listening is a response, a decision, and a skill. Understanding how different approaches impact your ability to connect is key to interpersonal relationships in and out of the workplace.
In t
There are increasing reports of bullying and harassment in the workplace with recent figures suggesting 30% of people experience this. Peter Quarry and Eve Ash discuss how it is defined, how it imp
Course Overview
The workplace is bursting with emotional situations, and the people who most successfully navigate through it are the ones who’ve unlocked the power of emot
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