Home and Mobile Working This agile working course gives guidance on how to use mobile IT devices safely, ... 35 mins 1 lectures
Complaints Handling This session will look at how we record complaints and compliments, what process ... 30 mins 1 lectures
Introduction to Governance The Introduction to Governance course covers what is governance and the board's ... 35 mins 1 lectures
Dealing with Grievance Issues This course is aimed at managers, instructing them on how to deal with grievance ... 50 mins 1 lectures
Prevent Strategy Prevent Strategy training covers extremism and the terrorist threat, focusing on ... 25 mins 1 lectures
Housing Associations This course involves an overview of housing associations, what they are and the ... 1 hr 1 lectures
1 Introduction to StepChange Debt Charity This course gives an introduction to the charity StepChange and what they can do ... 20 mins 1 lectures
2 StepChange About Debt This course looks at the causes of debt and how to recognise them.Target Audienc ... 20 mins 1 lectures
Tenancy Management This learning session is aimed at all front line Housing staff who manage tenanc ... 40 mins 1 lectures
Introduction to Regulatory Framework This course covers the Regulatory Framework, detailing the standards and how the ... 25 mins 1 lectures
4 Case Studies Step Change Released This shows how tenants can be worked with to resolve their debt problems.Target ... 20 mins 1 lectures
Value for Money in Social Housing Our Value for Money e-learning course is aimed Social Housing providers in line ... 25 mins 1 lectures
