Complaints Handling

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

Target Audience

Business and c

English
Created by
Last updated Thu, 16-Sep-2021
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Course overview

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

Target Audience

Business and corporate

What will i learn?

  • Customer Feedback
  • Feedback Policy
  • Complaint and the Complaints Process
Requirements
Curriculum for this course
1 Lessons 30 mins
Complaints Handling
1 Lessons 00:30:00 Hours
  • Complaints Handling
    Preview 00:30:00
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Includes:
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