Personal Presentation & Hygiene  Whether we like it or not customers do judge us. Our physical appearance and ... 20 mins 1 lectures Suitable for everyone
Store Presentation & Merchandising  Does the design and layout of your store make it easier to sell or harder? Ho ... 20 mins 1 lectures Suitable for everyone
Point Of Sale  Perhaps the most overlooked part of the sales process is at the checkout. The ... 20 mins 1 lectures Suitable for everyone
Working in Retail: Managing Retail Employees Being a manager is difficult. Being a manager in the world of retail is even mor ... 11 mins 1 lectures
Understand Your Competitors  How do you stack up against your competition? Whether they ask you this quest ... 20 mins 1 lectures Suitable for everyone
Working in Retail: How to Stay Positive with Customers If you're positive, your actions and communications will be positive, and in tur ... 4 mins 1 lectures
Working in Retail: How to Upsell Upselling is an art and it's one you need to master if you're in retail. It's a ... 6 mins 1 lectures
Working in Retail: How to Handle Feedback Feedback is a gift. If you're lucky, your customers are giving you feedback. Fee ... 8 mins 1 lectures
SIRRMER002 Merchandise Food Products Businesses that handle food are required to follow health and safety procedures ... 30 mins 1 lectures Suitable for everyone
Working in Retail: How to Give Exceptional Service A survey of retail customers revealed that there are five things customers want ... 7 mins 1 lectures
Retailer Profitability Model for Retailers: 05. Reach The Retailer Profitability Model, or RPM, explains how a retailer makes profit a ... 3 mins 1 lectures
SIRXPDK001 Advise on Products and Services Product demonstration and answering customer questions is an integral part of th ... 40 mins 1 lectures Suitable for everyone
