Texting and Using Social Media Professionally

Course Overview

The prevalence of social media and text exchanges means people risk indulging in unprofessional behavior. Eve Ash and Peter Quarry’s list of do’s and don’ts include first establishing whether other people want to receive or initiate texts, the importance of thinking before you send, avoiding personal or insensitive remarks and jokes, putting the brakes on impulsive reactions and considering the consequences.

Poor use of texts and social media can land a person in trouble very quickly. Peter Quarry outlines ways to avoid mistakes in the social media minefield.

Learning Objectives

When using social media or texts, it is important to:

• Establish who likes texts
• Be sensitive about when to text
• Be respectful
• Avoid being personal or insensitive
• Avoid posting when emotional
• Respond with strategy

Interviewer: Eve Ash


Interviewee: Peter Quarry