The lack of facial expressions and body language makes telephone communication especially difficult. In this course, you'll learn a simple way of ensuring your telephone communication is on point b
The lack of facial expressions and body language makes telephone communication especially difficult. In this course, you'll learn a simple way of ensuring your telephone communication is on point by following the 4 E's.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.
