Course Overview:
This 1.5 hour interactive course provides step-by-step guidance on how to defusing tension and prevent the escalation of an incident using practical exampl
Course Overview:
This 1.5 hour interactive course provides step-by-step guidance on how to defusing tension and prevent the escalation of an incident using practical examples.
This course is written by content experts and has been peer reviewed.
Target Audience
Nurses and midwives
Business Case
This course is useful as an introduction to managing difficult and challenging behaviours and can form part of an onboarding learning package for new nurses.
