Records awareness

Our records are vital assets that support our ongoing operations. We gather generate and store huge amounts of critical information that we use on an ongoing basis to for example support our business processes and customer services to shape operational and strategic business decisions and to conform to legal and statutory requirements. Technology has driven the collection and processing of data that is delivered as valuable information in myriad formats to those that require it. This course introduces general principles of records awareness and your responsibilities in securing that information.