Handling Difficult Customers

Discover effective strategies for handling difficult customers in our course. Learn from real scenarios and interactive content, and harness the value of customer feedback. Analyze customer pain point

English
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Last updated Wed, 19-Feb-2025
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Course overview
Discover effective strategies for handling difficult customers in our course. Learn from real scenarios and interactive content, and harness the value of customer feedback. Analyze customer pain points and apply targeted techniques to meet their needs.

What will i learn?

  • Ways to identify the types of difficult customers
  • Strategies for effective communication and de-escalation
  • How to identify solutions and resolve conflict
Requirements
Curriculum for this course
1 Lessons 10 mins
Handling Difficult Customers
1 Lessons 00:10:00 Hours
  • Handling Difficult Customers
    Preview 00:10:00
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About instructor
Includes:
  • 10 mins On demand videos
  • 1 Lessons
  • Access on mobile and tv
  • Full lifetime access