The COIN Conversation Model

The COIN Model (Context, Observation, Impact and Next Steps) offers a positive, non-confrontational approach to feedback and difficult conversations.

English
Created by
Last updated Thu, 01-Jan-1970
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Course overview
The COIN Model (Context, Observation, Impact and Next Steps) offers a positive, non-confrontational approach to feedback and difficult conversations.

What will i learn?

  • The concepts of the COIN Conversation Model
  • How to use the COIN Conversation Model to give great feedback at work.
Requirements
Curriculum for this course
1 Lessons 8 mins
The COIN Conversation Model
1 Lessons 00:08:00 Hours
  • The COIN Conversation Model
    Preview 00:08:00
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About instructor
Includes:
  • 8 mins On demand videos
  • 1 Lessons
  • Access on mobile and tv
  • Full lifetime access