The four stages of change

The four stages of change A chapter from the course : Understanding behaviour It's not always easy to behave properly. But as a manager, you can take control of your emotions. Indeed, being helpful and friendly, verbally and visually, gets a positive response. This course will help you understand how much taking a caring attitude can have a beneficial impact in your daily job. Remember, it's always up to you –your team will be grateful to you…