A Guide to Conflict Resolution

Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on t

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Last updated Thu, 16-Sep-2021
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Course overview

Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the work environment, making it happier and more productive. Having employees with this conflict resolving quality is an important part of creating a productive workplace. This conflict resolution training course highlights the important aspects of resolving conflicts in the workplace. The course offers a myriad of conflict resolution skills and strategies that will help employees better deal with disputes in the workplace.

What will i learn?

  • Identify different types of conflict in the workplace
  • Recognize internal and external factors that can affect or contribute to conflict
  • Manage and resolve conflict using effective strategies and methods
  • Avoid intensifying negative conflict by knowing what actions and behaviors to avoid
Requirements
Curriculum for this course
1 Lessons 40 mins
A Guide to Conflict Resolution
1 Lessons 00:40:00 Hours
  • A Guide to Conflict Resolution
    Preview 00:40:00
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Includes:
  • 40 mins On demand videos
  • 1 Lessons
  • Access on mobile and tv
  • Full lifetime access