Technique - Feel, Felt, Found

Overcoming objections during calls is an important skill for all salespeople. This course teaches you how to use the 'feel, felt, found' technique to build customer trust and overcome the objection

English
Created by
Last updated Fri, 29-Jan-2021
+ View more
Course overview

Overcoming objections during calls is an important skill for all salespeople. This course teaches you how to use the 'feel, felt, found' technique to build customer trust and overcome the objection.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.

What will i learn?

  • How to use the 'feel, felt, found' technique to reassure your customer and support the decision making process in sales calls
Requirements
Curriculum for this course
7 Lessons 4 mins
Technique - Feel, Felt, Found
1 Lessons 00:04:00 Hours
  • Technique - Feel, Felt, Found
    Preview 00:04:00
Technique - Feel Felt Found
6 Lessons
  • Micro Video Session – Watch me first!
    Preview .
  • Learning & Action Log – Make notes during the session
    Preview .
  • Action Planning – 3 exercises to help embed the learning
    Preview .
  • Cheat Sheet – A 1 page infographic as a reminder
    Preview .
  • Transcript – Read the session!
    Preview .
  • Coaching Blueprint – Ready-made coaching questions
    Preview .
+ View more
Other related courses
2 hrs
0 0
3 mins
Updated Mon, 13-Sep-2021
0 0
4 mins
Updated Mon, 13-Sep-2021
0 0
About instructor
Includes:
  • 4 mins On demand videos
  • 7 Lessons
  • Access on mobile and tv
  • Full lifetime access